Basically, how accessible is the property? The room to park
a vehicle, the distance from vehicle to front door, the availability
of lifts, how many floors the building has, and so on, all have
an influence on access.
- Usually another moving company appointed to act as a partner in
your move. The most likely situation is that your mover will appoint
someone at destination to receive your shipment, clear it through
Customs and arrange final delivery. The agents services will
be included in your quotation.
of Lading - This is your contract with the carrier. It is your
receipt for your goods and the contract for their transportation.
Your signature on this document acknowledges that your goods have
been loaded on the moving van and "released to the carrier".
Quote - A guaranteed price based on the inventory.
Warehouse A warehouse that meets with local Customs specifications,
and allows shipments to be stored pending clearance by Customs.
- The company which you have chosen to be in charge of your move.
Weight - The weight used by an airline to determine the air
(Cash On Delivery) - Shipments where customer pays moving charges
at the time of delivery. For COD shipments, payment is required
in cash, bankers draft or credit card (provided prior arrangements
have been made).
- The person to whom the shipment is to be delivered.
A modular steel box (usually 20-ft or 40-ft) for moving goods
securely. Usually used on ships but increasingly linked to road
and rail transport.
Account Your employer company, which is responsible for
the removal charges.
per cubic meter/cubic feet A rate given on the estimated
space your belongings will fill on a truck /container.
per 100 lb. A rate given on the estimated weight of your
A timber case for an overseas shipment (often referred to
as a liftvan).
Clearance Formal inspection procedures carried out before
allowing a shipment into a country.
- This abbreviation stands for the rate or charge per 100 pounds.
Value Value the owner declare its goods to be for the
purpose of insurance. This will form the basis of your insurance
cover and it is important that it reflects the value of your belongings.
Agent - The moving company appointed to act on your behalf at
Wrapping - Method of packing household and personal effects
for transportation overseas. Usually involves heavier and more specialist
Container Load (FCL) - A container carrying your belongings
exclusively, with specified move dates as agreed with your mover.
Cover Detailed insurance cover, usually includes loss,
theft, fire and breakage, (breakage maybe restricted to items packed
by your professional mover). May carry excess or deductible, maximum
limits on total value or certain types of items, pairs and set clause,
mechanical derangement clause and specific exclusions, for example
money, stamp collection and jewelry. Always read details carefully.
Where your shipment will not fill a container, you can save
money by sending it groupage. This means your shipment will be loaded
with others to fill a container. You should pay lower shipping charges,
but delivery will take longer.
Certificate The official insurance document given to
you by the insurance company. You will need this in the event of
A list of your belongings to be moved or a list of your belongings
in transit or storage.
than Container Load (LCL) - Where your shipment does not fill
a complete shipping container.
- A crate used in the packing of your belongings.
- The charge to move your shipment by road from point of collection
(which could be at the dockside) to its final point of destination.
Insurance Insurance specifically to cover your belongings
whilst in transit over long distances and/or across water by vehicle,
ship or aircraft. The policy will cover specific marine risks.
Agent - The moving company appointed to handle your move at
By Owner (PBO) When you choose to pack your belongings
yourself, either into cartons supplied by the mover or into your
own boxes. Insurance companies often refuse to insure goods packed
by their owners.
Persons in charge of packing, wrapping, loading the goods
at origin and unpacking, unwrapping and unloading the goods at destination.
List This document lists all the goods that are packed
in a shipment and has 4 main purposes: It is used to check the goods
at all stages of handling; as a receipt, therefore the importance
for the customer of signing for agreement when the goods are collected
and unpacked; as an attachment to the insurance certificate as it
is an evidence that the goods were shipped and their conditions
at the time of packing; for customs clearance as proof of the goods
which are being imported.
The route the shipment will take to the eventual destination
(the route itself as well as the mode of transportation and type
of carrier service).
- The person (customer) whose goods are being moved.
In Transit (SIT) - Temporary storage of your household goods
in the warehouse of the moving company, pending further transportation.
Visit To provide you with a quote the moving company
will send a sales consultant to your home to assess the volume or
weight of the goods to be removed.
Party Services Some movers offer to arrange / coordinate
additional professional services e.g. Plumbers, House Cleaners,
Waterbed dismantling/assembling, carpenters, maid service.
Time The time indicated between collection and delivery
of your belongings.